Automatically include mail conversations
- Speak with a person by email;
- When needed (before going to vocation or when I find it too complicated to search mail all the time) I “transfer” (Copy + Paste) messages to Redmine.
- An application is triggered when some of conditions are met (e.g. contact email).
- It checks messages and depending on configuration:
- Automatically copies message content to remote Redmine or...
- Shows a button to do this.
- On Redmine REST API controller receives a message;
- Then detects an issue and...
- Adds a message as a note (or as a special other object).
- http://code.google.com/apis/gmail/gadgets/contextual/ - Perhaps this can be used