Bug #2261
issues PDF view and descriptions
Start date:
04 Nov 2013
Due date:
% Done:
0%
Redmine version:
2.3.3
External issue:
Description
If you try to download a PDF view of issues and have also selecte to show description, an Internal server error occurs.
This doesn’t happen if extended_fields plugin is not installed.
Related issues
History
#1
Updated by rere rere about 11 years ago
Updated by Hello,
I have the same issue. (redmine 2.3.2)
Thx
#2
Updated by Narayan Balakrishnan almost 11 years ago
Updated by Same issue here. Is there a fix for this?
#3
Updated by Andriy Lesyuk over 10 years ago
Updated by - Status changed from New to Open
- Target version set to 0.2.3
#4
Updated by Andriy Lesyuk over 10 years ago
- Status changed from Open to Incomplete
- Assignee set to Andriy Lesyuk
- Target version deleted (
0.2.3)
I was able to reproduce the issue - in my case it was #12189. Please check!
Check also your production.log and paste the corresponding error here.
Thus, for me it was:
Errno::EACCES (Permission denied - /var/cache/redmine/default/pdf): lib/redmine/export/pdf.rb:42:in `initialize' lib/redmine/export/pdf.rb:529:in `new' lib/redmine/export/pdf.rb:529:in `issue_to_pdf' app/controllers/issues_controller.rb:129:in `block (2 levels) in show' app/controllers/issues_controller.rb:121:in `show
Fixed by changing permissions for /var/cache/redmine/default...
#5
Updated by Agustí Rivero over 10 years ago
Updated by This is my error log:
Started GET "/redmine/issues.pdf?c%5B%5D=project&c%5B%5D=status&c%5B%5D=subject&c%5B%5D=author&c%5B%5D=assigned_to&c%5B%5D=priority&c%5B%5D=updated_on&c%5B%5D=cf_15&c%5B%5D=relations&c%5B%5D=description&f%5B%5D=status_id&f%5B%5D=assigned_to_id&f%5B%5D=&group_by=&op%5Bassigned_to_id%5D=%3D&op%5Bstatus_id%5D=o&set_filter=1&utf8=%E2%9C%93&v%5Bassigned_to_id%5D%5B%5D=me" for 10.32.1.212 at 2014-05-02 13:32:07 +0200
Processing by IssuesController#index as PDF
Parameters: {"c"=>["project", "status", "subject", "author", "assigned_to", "priority", "updated_on", "cf_15", "relations", "description"], "f"=>["status_id", "assigned_to_id", ""], "group_by"=>"", "op"=>{"assigned_to_id"=>"=", "status_id"=>"o"}, "set_filter"=>"1", "utf8"=>"✓", "v"=>{"assigned_to_id"=>["me"]}}
Current user: agusti.rivero (id=3)
Completed 500 Internal Server Error in 149ms
*NoMethodError (undefined method `<' for nil:NilClass)*:
lib/redmine/export/pdf.rb:305:in `block (2 levels) in calc_col_width'
lib/redmine/export/pdf.rb:303:in `each'
lib/redmine/export/pdf.rb:303:in `each_with_index'
lib/redmine/export/pdf.rb:303:in `block in calc_col_width'
app/helpers/issues_helper.rb:29:in `block in issue_list'
app/helpers/issues_helper.rb:25:in `each'
app/helpers/issues_helper.rb:25:in `issue_list'
lib/redmine/export/pdf.rb:300:in `calc_col_width'
lib/redmine/export/pdf.rb:428:in `issues_to_pdf'
app/controllers/issues_controller.rb:89:in `block (2 levels) in index'
app/controllers/issues_controller.rb:82:in `index'
#6
Updated by Andriy Lesyuk over 10 years ago
- Status changed from Incomplete to Open
- Target version set to 0.2.3
Agustí Rivero, thank you!
#7
Updated by Andriy Lesyuk over 10 years ago
Hm... Still not clear, what is the reason.
Agustí, could you please try commenting the following line in init.rb:
IssuesController.send(:include, ExtendedIssuesControllerPatch)
#8
Updated by Agustí Rivero over 10 years ago
This way it works!
Is it safe to leave it commented?
#9
Updated by Andriy Lesyuk over 10 years ago
#10
Updated by Andriy Lesyuk over 10 years ago
- Status changed from Open to Incomplete
To be honest I can’t understand, what is causing the issue... You can still help with:
- Telling what is
cf_15(the custom field with ID 15) – i.e., what type etc. - Trying to remove the
cf_15custom field from the list and exporting it into PDF. - Playing with list columns and other settings to see, what exactly is causing the issue.
Otherwise, I would need some one else, who gets the same issue, to help with figuring out these details...
#11
Updated by Andriy Lesyuk over 10 years ago
- Target version deleted (
0.2.3)
#12
Updated by Marc M over 10 years ago
Updated by You can close #2318, it is the same issue opened by me.
Redmine 2.5.1.stable.13182
Extended fields 0.2.3
Log:
Started GET "/issues/2012.pdf" for xx.xxx.xxx.xxx at 2014-06-25 14:43:36 +0200
Processing by IssuesController#show as PDF
Parameters: {"id"=>"2012"}
Current user: xx (id=3)
Completed 500 Internal Server Error in 140.6ms
NoMethodError (undefined method `find_custom_field_template' for #<IssuesController:0x007fc27cc2c978>):
lib/redmine/export/pdf.rb:576:in `block in issue_to_pdf'
lib/redmine/export/pdf.rb:575:in `each'
lib/redmine/export/pdf.rb:575:in `each_with_index'
lib/redmine/export/pdf.rb:575:in `issue_to_pdf'
app/controllers/issues_controller.rb:133:in `block (2 levels) in show'
app/controllers/issues_controller.rb:125:in `show'
#13
Updated by Andriy Lesyuk about 10 years ago
- Target version set to 0.2.4
#14
Updated by Andriy Lesyuk about 8 years ago
- Duplicated by deleted (Bug #2318: Issues as pdf)
#15
Updated by Andriy Lesyuk about 8 years ago
- Related to Bug #2359: Extended fields plugin breaks PDF export added
#16
Updated by Andriy Lesyuk about 8 years ago
- Related to Bug #2318: Issues as pdf added
#17
Updated by Andriy Lesyuk about 8 years ago
- Related to Bug #2098: Failure in XLS Export (undefined method `find_custom_field_template' for #<XlsExportController) added
#18
Updated by Andriy Lesyuk about 8 years ago
- Related to Bug #1936: Undefined method `find_custom_field_template' added
#19
Updated by Andriy Lesyuk about 8 years ago
- Related to Bug #1934: Export to csv fails, NoMethodError (undefined method `find_custom_field_template' added
#20
Updated by Andriy Lesyuk about 8 years ago
This issue can get resolved after r124. Please check.